Privacy policy

Last updated: October 17, 2026

1. Introduction

Welcome to Toolcira.

Toolcira is an online store offering Christmas decorations, seasonal home décor, holiday ornaments, festive gifts, and decorative accessories.

This Privacy Policy explains how Toolcira collects, uses, stores, discloses, and protects personal information when you visit our website, browse our products, place an order, contact customer support, or otherwise interact with our services.

Our website is operated by Henan Qianyi Hotel Management Co., Ltd.

Website: https://toolcira.com

Customer Service Email: [email protected]

By using our website, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before processing personal information.

2. Personal Information We Collect

We may collect personal information necessary to operate our online store and provide our services.

Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Order details and purchase history

  • Customer service communications

  • Account information

  • Product preferences and other information you voluntarily provide

Payment Information

Payments are processed through the payment methods available at checkout.

Payment service providers may collect and process payment details, including card information and transaction data, in accordance with their own privacy policies.

We may receive payment confirmation, transaction identifiers, payment status, and limited billing information necessary to manage orders and refunds.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Website interactions

  • Referral sources

  • Approximate geographic location derived from technical information

  • Cookies and similar technology identifiers

This information helps us operate, maintain, secure, and improve our website.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing

To process purchases, confirm payments, arrange shipping, provide tracking information, and manage returns or refunds.

Customer Support

To respond to inquiries, resolve order-related issues, and provide assistance.

Website Operations

To maintain website functionality, manage customer accounts, troubleshoot technical issues, and improve the shopping experience.

Security and Fraud Prevention

To detect suspicious transactions, prevent unauthorized access, and protect customers and our business.

Marketing and Communications

Where permitted by law, to send promotional information, product updates, and relevant offers.

Customers may unsubscribe from marketing emails using the unsubscribe instructions provided in those communications.

Advertising and Campaign Measurement

Where advertising or measurement services are enabled, we may use services provided by advertising and technology partners, including Shopify and AppLovin, to evaluate campaign performance, understand conversions, measure advertising effectiveness, and improve advertising campaigns, subject to applicable privacy laws and consent requirements.

Legal Compliance

To comply with applicable laws, regulations, tax obligations, lawful requests, and other legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to support essential website functions, understand website performance, measure advertising effectiveness, and improve the customer experience.

These technologies may be used to:

  • Remember shopping cart contents.

  • Maintain website security.

  • Save customer preferences.

  • Understand website traffic.

  • Analyze website performance.

  • Measure advertising effectiveness and conversions.

  • Support personalized content and advertising where applicable.

Essential Cookies

Certain cookies are necessary for core website functions, including shopping cart functionality, checkout operations, account security, and fraud prevention.

Analytics Cookies

Where enabled, analytics technologies may help us understand how visitors interact with our website, which pages are visited, and how website performance can be improved.

Advertising and Measurement Technologies

Where enabled, we and our partners, including Shopify and AppLovin, may use cookies, pixels, tags, and similar technologies to measure advertising performance, understand conversions, perform campaign attribution, and improve advertising effectiveness.

Depending on the services enabled, these technologies may process information such as:

  • Device identifiers

  • IP addresses

  • Browser and technical information

  • Website interaction events

  • Advertising attribution information

  • Conversion events

  • Advertising identifiers, where available

Where required by applicable law, non-essential advertising and measurement technologies will only be activated after the appropriate consent has been obtained.

Cookie Consent and Preferences

Where required by applicable law, we will request consent before placing or accessing non-essential cookies or activating non-essential tracking technologies.

Visitors may use the consent tools available on our website to:

  • Accept optional cookies and technologies.

  • Decline optional cookies and technologies.

  • Manage preferences for available cookie categories.

Visitors may also change or withdraw their consent through the cookie preference controls available on our website, where supported.

We and our partners, including Shopify and AppLovin, may use cookies and similar technologies to measure advertising performance and conversions. You can Accept, Decline, or Manage preferences through the consent controls provided on our website.

Visitors may also manage certain cookies through their browser settings.

Disabling certain cookies may affect website functionality.

We will respect applicable consent withdrawal and privacy-choice requirements.

5. Sharing Personal Information

We may share personal information with third parties when reasonably necessary to operate our business.

These parties may include:

E-commerce Platform Providers

Our online store uses Shopify to support website operations, checkout functionality, and order management.

Payment Processors

Payment providers process transactions and help manage payment security.

Shipping and Logistics Providers

Delivery companies may receive information necessary to fulfill and deliver orders.

Technology and Service Providers

Service providers may assist with website hosting, analytics, customer support, fraud prevention, and technical operations.

Advertising and Marketing Partners

Where applicable and permitted by law, information may be shared with advertising and marketing partners for campaign measurement, conversion tracking, advertising optimization, and relevant advertising.

AppLovin Advertising and Measurement

Where enabled, Toolcira may use advertising and measurement services provided by AppLovin to help evaluate advertising campaign performance, understand advertising effectiveness, measure conversions, and measure customer interactions associated with advertising campaigns.

Depending on the AppLovin services actually implemented, information processed may include:

  • IP addresses

  • Device types and operating system information

  • Browser and technical information

  • Advertising identifiers, where available

  • Website interaction events

  • Advertising attribution information

  • Conversion events, such as purchases or other relevant actions

Such information may be processed by AppLovin or its service providers in connection with advertising measurement, attribution, campaign optimization, and related services.

Where required by applicable law, Toolcira will obtain appropriate consent before activating non-essential AppLovin advertising or measurement technologies and will provide applicable privacy choices.

For more information about AppLovin's data practices and privacy choices, visit:

https://legal.applovin.com/privacy/

Legal Authorities

We may disclose information when required by applicable law or valid legal process.

We do not sell customer contact lists as a standalone commercial product. Certain advertising-related disclosures may nevertheless qualify as a sale, sharing, or targeted advertising under applicable privacy laws.

6. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, and loss.

These measures may include:

  • Secure website connections.

  • Access restrictions.

  • Secure payment processing through supported providers.

  • Account authentication controls.

  • Monitoring for suspicious activities.

  • Appropriate information management procedures.

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Order processing and fulfillment requirements.

  • Customer service needs.

  • Accounting and tax obligations.

  • Fraud prevention and security.

  • Applicable legal requirements.

  • Resolution of disputes.

When information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible personal information.

  • Requesting a copy of your information.

  • Objecting to or restricting certain processing activities.

  • Withdrawing consent where processing relies on consent.

  • Opting out of certain targeted advertising, sales, or sharing of personal information.

To exercise applicable privacy rights, please contact:

[email protected]

We may request reasonable information to verify your identity before processing certain requests.

We will respond within the timeframes required by applicable law.

Where required, we will recognize applicable browser-based opt-out preference signals, including Global Privacy Control.

9. International Data Transfers

Toolcira may work with service providers operating in different countries or regions.

As a result, personal information may be processed or stored outside the country in which you reside.

Where required by law, we will use appropriate safeguards for international transfers of personal information.

10. Children's Privacy

Our website is intended for general shopping purposes and is not directed toward children under the age of 13 or any higher age threshold required by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information without appropriate authorization, please contact us at [email protected].

We will review the request and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or payment platforms.

These external services may have their own privacy policies and information-handling practices.

We encourage customers to review the privacy policies of third-party websites before providing personal information.

Toolcira is not responsible for the privacy practices of independent third-party websites.

12. Marketing Communications

Where permitted by applicable law, we may use contact information to send updates about products, seasonal collections, promotions, and special offers.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in the email or by contacting our customer support team.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, including order confirmations, shipping updates, and important service notifications.

13. Changes to This Privacy Policy

We may revise this Privacy Policy when necessary to reflect changes in our business operations, website functionality, privacy practices, service providers, or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent for material changes.

14. Company Information

Store Name: Toolcira

Operating Company: Henan Qianyi Hotel Management Co., Ltd.

Registered Business Address: No. 33, Liudang Group, Fengtai Village, Wulidian Subdistrict Office, Pingqiao District, Xinyang City, Henan Province, China

Legal Representative: Song Fang

Official Website: https://toolcira.com

Customer Service Email: [email protected]